Frequently Asked Questions

When does the Trail open?

The Trail opens at approximately 7pm on Open October 2,3,9,10,11,16,17,18,23,24,25,30,31 & November 1st.

How late is the Trail open until?

The Trail is open until 11pm Fridays and Saturdays and until 10pm on Sundays. However the Trail may sell out of tickets for the night and close the gates earlier than the times posted. All guests who are present before we close the line off to new guests or arrive with online speed pass tickets will enter.

What happens during unfavorable weather?

The Trail of Terror is an outdoor event, unfavorable weather conditions such as rain, high winds or thunderstorms can cause unsafe conditions for both you our guests and the creatures of the Trail. In event of a weather closing an announcement will be posted on www.trailofterror.com by 5pm of that night. Prepaid tickets for canceled nights can be transferred to another night by calling 1-888-695-0888 or used on October 31st during the same purchased time slot.

Are costumes, masks or makeup allowed?

No, any guest that enters the Trail of Terror wearing a costume, mask or makeup will be asked to remove these items. If they are unable to comply to that request they will not be allowed to enter.

Is the Trail suitable for children?

Parents need to take an active role in determining whether or not their children should go through the Trail of Terror. We do not recommend children under the age of 10 walk the Trail and strongly recommend young children do not attend. Infants are not allowed.

How can I purchase tickets?

$10 general admission tickets are available at the Trail only. Timed Speed Pass tickets can be purchased online or by calling 1-888-695-0888. A limited number of $20 Speed Pass tickets are available at the Trail after 8pm and sell out fast.

I purchased an online Speed Pass ticket, now what?

Online Speed Pass tickets are broken up in to hour slots starting at 7pm with the last slot ending at 11pm. For example if you purchased a ticket for the 8pm-9pm time slot for October 2nd you can arrive during that hour and enter the designated line for that slot. At 8pm we will begin letting in that time slots guests. For more information on how the online Speed Pass ticket system works in regards to payments or transfers please see this FAQ. If you see it posted online that the Trail is sold out for the evening this only pertains to walk up general admission and speed pass tickets. Online speed pass tickets are still honored.

Can I send someone to save a place in line for my group if we are arriving late?

No, the sending of a small group to hold places in line for a larger group is strictly prohibited. The line to enter the Trail is formed in a first come first served basis.

What should I wear?

The Trail is an outdoor event that takes place during the month of October. We recommend clothing that you will be comfortable in for a few hours outside. You will be walking in the woods so comfortable footwear is highly recommended.

I have condition X, Y or Z should I come to the Trail?

The Trail is an outdoor event that uses special effects, theatrical smoke, strobing lights, loud music/sound effects, unsteady/uneven ground, etc. If you believe that any of these will cause you undo physical or mental harm please do not come to the Trail. If you have specific questions don't hesitate to contact us with them at . Please allow for an up to one week reply.

Three Very Popular Questions from Our Guests:

Is it dark in there?

Yes

Are there people back there?

Yes

Is it scary?

Yes

This FAQ is updated periodically, it was last updated on Ocotber 26, 2009.